{"id":2976,"date":"2017-04-25T07:19:34","date_gmt":"2017-04-25T07:19:34","guid":{"rendered":"https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/?page_id=2976"},"modified":"2026-01-05T02:05:11","modified_gmt":"2026-01-05T02:05:11","slug":"piagam-pelanggan","status":"publish","type":"page","link":"https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/piagam-pelanggan\/","title":{"rendered":"Piagam Pelanggan"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Great Coffee” _builder_version=”4.27.4″ _module_preset=”13edb1c2-2ee5-4865-bdbf-a6579dd49301″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(10,10,10,0.5) 0%|rgba(0,0,0,0.6) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/wp-content\/uploads\/sites\/23\/2024\/11\/WhatsApp-Image-2024-11-19-at-02.43.08.jpeg” parallax=”on” custom_padding=”10vw||10vw||true|false” top_divider_style=”slant2″ top_divider_color=”gcid-17474dde-239b-432d-be44-2ea358789c12″ top_divider_height=”152px” top_divider_flip=”horizontal” top_divider_height_tablet=”152px” top_divider_height_phone=”100px” top_divider_height_last_edited=”on|phone” bottom_divider_style=”slant2″ bottom_divider_color=”#FFFFFF” bottom_divider_height=”152px” bottom_divider_flip=”horizontal” bottom_divider_height_tablet=”152px” bottom_divider_height_phone=”100px” bottom_divider_height_last_edited=”on|phone” global_colors_info=”{%22gcid-17474dde-239b-432d-be44-2ea358789c12%22:%91%22bottom_divider_color%22,%22top_divider_color%22%93}”][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”4.16″ width=”89%” width_tablet=”80%” width_phone=”” width_last_edited=”on|desktop” max_width=”89%” max_width_tablet=”80%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_margin=”|auto|-80px|auto||” custom_padding=”|||” make_fullwidth=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_cta title=”OBJEKTIF JABATAN” button_text=”Click Here” _builder_version=”4.27.4″ header_font=”Poppins|800|||||||” header_text_color=”gcid-17474dde-239b-432d-be44-2ea358789c12″ header_font_size=”90px” body_font=”Poppins||||||||” body_font_size=”26px” background_enable_color=”off” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”1px|0px|0px|0px|false|true” custom_margin_tablet=”1px|0px|0px|0px|false|true” custom_margin_phone=”-20px||20px||false|true” custom_margin_last_edited=”on|phone” header_font_size_tablet=”60px” header_font_size_phone=”39px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”26px” body_font_size_phone=”12px” body_font_size_last_edited=”on|phone” header_text_shadow_style=”preset5″ header_text_shadow_color=”gcid-94392aee-8162-46ef-839b-debabeaca9f0″ body_text_shadow_style=”preset1″ body_text_shadow_color=”#000000″ global_colors_info=”{%22gcid-17474dde-239b-432d-be44-2ea358789c12%22:%91%22header_text_color%22,%22header_text_color%22,%22header_text_color%22%93,%22gcid-94392aee-8162-46ef-839b-debabeaca9f0%22:%91%22header_text_shadow_color%22,%22header_text_shadow_color%22,%22body_text_color%22%93}”]<\/p>\n

PEDOMAN TUGAS KAMI<\/p>\n

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OBJEKTIF KUALITI<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”||-65px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” width=”60%” custom_margin_tablet=”” custom_margin_phone=”-90px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|0px||0px|false|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#bf4342″ header_font=”Poppins|300|||||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”24px” header_line_height=”1.2em” background_color=”gcid-17474dde-239b-432d-be44-2ea358789c12″ custom_margin=”20px|0px|20px|0px|true|true” custom_margin_tablet=”20px|0px|20px|0px|true|true” custom_margin_phone=”|-35px||-35px|true|true” custom_margin_last_edited=”on|phone” custom_padding=”25px|20px|25px|20px|true|true” header_font_size_tablet=”24px” header_font_size_phone=”15px” header_font_size_last_edited=”on|phone” header_text_shadow_style=”preset1″ border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset1″ global_colors_info=”{%22gcid-17474dde-239b-432d-be44-2ea358789c12%22:%91%22background_color%22,%22background_color%22,%22background_color%22%93,%22gcid-94392aee-8162-46ef-839b-debabeaca9f0%22:%91%22header_text_color%22%93,%22gcid-6779ca15-005c-4557-b3eb-e808af56999e%22:%91%22header_text_shadow_color%22%93}”]<\/p>\n

Jabatan Timbalan Naib Canselor (Hal Ehwal Pelajar dan Alumni) komited untuk mencapai matlamat PEMBANGUNAN PELAJAR yang holistik dan memastikan KESEJAHTERAAN PELAJAR sentiasa terpelihara mengikt dasar terkini Kerajaan dan Universiti melalui proses perancangan yang strategik, pelaksanaan yang komprehensif, pemantuan dan penilaian yang sistematik dan penambahbaikan yang berterusan<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”80px||0px||false|false” custom_padding_tablet=”80px||0px||false|false” custom_padding_phone=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”Poppins||||||||” header_font=”Poppins|700|||||||” header_text_align=”center” header_text_color=”gcid-17474dde-239b-432d-be44-2ea358789c12″ header_font_size=”35px” header_letter_spacing=”5px” custom_margin=”||25px||false|false” custom_margin_tablet=”||25px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px||5px||true|false” header_font_size_tablet=”35px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” header_text_shadow_style=”preset5″ header_text_shadow_color=”#D6D6D6″ border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_bottom=”#000000″ global_colors_info=”{%22gcid-17474dde-239b-432d-be44-2ea358789c12%22:%91%22header_text_color%22,%22header_text_shadow_color%22,%22header_text_color%22,%22header_text_shadow_color%22%93,%22gcid-94392aee-8162-46ef-839b-debabeaca9f0%22:%91%22header_text_color%22,%22header_text_color%22%93}”]<\/p>\n

QUALITY OBJECTIVE<\/h1>\n

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Department of Deputy Vice Chancellor (Student Affairs and Alumni) is committed to achieving Holistic STUDENT DEVELOPMENT goals and ensuring the WELL-BEING OF STUDENTS is well preserved in line with the University and Government policies through strategic planning process, comprehensive implementation systematic monitoring and evaluation, and ontinues improvement<\/h1>\n

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Hak Cipta Terpelihara\u00a0@2020–2021\u00a0 \u00a0 | \u00a0 \u00a0Pejabat Hal Ehwal Pelajar, UTM Kuala Lumpur<\/p>\n

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PEDOMAN TUGAS KAMIOBJEKTIF KUALITIJabatan Timbalan Naib Canselor (Hal Ehwal Pelajar dan Alumni) komited untuk mencapai matlamat PEMBANGUNAN PELAJAR yang holistik dan memastikan KESEJAHTERAAN PELAJAR sentiasa terpelihara mengikt dasar terkini Kerajaan dan Universiti melalui proses perancangan yang strategik, pelaksanaan yang komprehensif, pemantuan dan penilaian yang sistematik dan penambahbaikan yang berterusanQUALITY OBJECTIVEDepartment of Deputy Vice Chancellor (Student […]<\/p>\n","protected":false},"author":135,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-2976","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/wp-json\/wp\/v2\/pages\/2976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/wp-json\/wp\/v2\/users\/135"}],"replies":[{"embeddable":true,"href":"https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/wp-json\/wp\/v2\/comments?post=2976"}],"version-history":[{"count":41,"href":"https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/wp-json\/wp\/v2\/pages\/2976\/revisions"}],"predecessor-version":[{"id":8448,"href":"https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/wp-json\/wp\/v2\/pages\/2976\/revisions\/8448"}],"wp:attachment":[{"href":"https:\/\/studentaffairs.utm.my\/studentaffairs-kl\/wp-json\/wp\/v2\/media?parent=2976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}