{"id":1390,"date":"2025-12-27T08:02:15","date_gmt":"2025-12-27T08:02:15","guid":{"rendered":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/?page_id=1390"},"modified":"2026-03-26T17:01:28","modified_gmt":"2026-03-26T17:01:28","slug":"falsafah-perkhidmatan","status":"publish","type":"page","link":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/falsafah-perkhidmatan\/","title":{"rendered":"Falsafah Perkhidmatan"},"content":{"rendered":"

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Falsafah Perkhidmatan<\/h2>\n

Perkhidmatan di Pusat Kesihatan Universiti adalah bersifat holistik dan berteraskan strategi \u201cS.I.H.A.T\u201d<\/strong> \u2013 Sihat, Ilmu, Hasil, Agama, dan Terkenal. <\/pee> <\/div>\n

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S<\/div>\n

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Sihat<\/h3>\n

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Sihat dan menyihatkan:<\/strong> Semua aktiviti PKU berlandaskan pencegahan penyakit, promosi kesihatan dan rawatan pesakit yang menyeluruh. <\/pee> <\/div>\n

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<\/p>\n
<\/p>\n
I<\/div>\n

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Ilmu<\/h3>\n

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Pandai dan memandaikan (mendidik):<\/strong> Sebagai unit universiti, PKU-UTM berkolaborasi dalam aktiviti berasaskan pengajaran, pembelajaran dan penyelidikan; serta meneroka pendekatan baharu yang inovatif. <\/pee> <\/div>\n

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H<\/div>\n

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Hasil<\/h3>\n

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Berjimat malah menguntungkan:<\/strong> Setiap tindakan mengambil kira penjanaan pendapatan, penjimatan perbelanjaan dan cost-benefit. <\/pee> <\/div>\n

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<\/p>\n
<\/p>\n
A<\/div>\n

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Agama<\/h3>\n

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Akidah, etika dan integriti:<\/strong> Memastikan pelaksanaan tidak bercanggah; memupuk kefahaman akidah, pematuhan etika dan integriti yang tinggi. <\/pee> <\/div>\n

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T<\/div>\n

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Terkenal<\/h3>\n

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Terkenal dan diteladani:<\/strong> Sentiasa teratas di kalangan PKU IPT, menerajui aspek pengurusan & perkhidmatan. Staf memiliki iltizam tinggi, menjadi contoh dan rujukan. <\/pee> <\/div>\n

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Komitmen Perkhidmatan<\/h3>\n

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    <\/p>\n
  • Mesra, selamat, pantas dan berfakta pada setiap sentuhan pesakit.<\/li>\n

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  • Komunikasi jelas & empati; fokus kepada pengalaman pesakit.<\/li>\n

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  • Amalan berterusan: audit klinikal, latihan, dan penambahbaikan proses.<\/li>\n

    <\/p>\n

  • Kerjasama rentas fakulti, kolej kediaman dan agensi kesihatan.<\/li>\n

    <\/ul>\n

    <\/div>\n

    <\/div>\n

    <\/section>\n

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