{"id":1382,"date":"2025-12-27T07:56:05","date_gmt":"2025-12-27T07:56:05","guid":{"rendered":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/?page_id=1382"},"modified":"2026-07-01T04:50:31","modified_gmt":"2026-07-01T04:50:31","slug":"kualiti-keselamatan","status":"publish","type":"page","link":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/kualiti-keselamatan\/","title":{"rendered":"Kualiti & Keselamatan 1"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”13px||4px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”70px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”-102px|||||” custom_padding=”0px|||||” hover_enabled=”0″ custom_css_free_form=”\/* ================================|| PKU KUALITI & KESELAMATAN PAGE|| Aligned with Perkhidmatan PKU style||================================ *\/||||.pku-quality-overview {|| background: #ffffff;|| padding: 55px 20px 80px;|| color: #0f1f3a;|| font-family: inherit;|| animation: pkuQualityFadeInPage 0.9s ease-out both;||}||||.pku-quality-wrap {|| max-width: 1240px;|| margin: 0 auto;||}||||\/* Header *\/||||.pku-quality-header {|| margin-bottom: 28px;|| animation: pkuQualityFadeUp 0.8s ease-out both;||}||||.pku-quality-header h1 {|| margin: 0 0 18px;|| color: #0b1d3a;|| font-size: clamp(42px, 5vw, 62px);|| line-height: 1.05;|| font-weight: 800;|| letter-spacing: -0.04em;||}||||.pku-quality-header p {|| max-width: 980px;|| margin: 0;|| color: #243447;|| font-size: 16px;|| line-height: 1.8;||}||||\/* Commitment Section *\/||||.pku-quality-commitment {|| margin-bottom: 28px;|| animation: pkuQualityFadeUp 0.85s ease-out 0.08s both;||}||||.pku-quality-commitment-card {|| position: relative;|| display: grid;|| grid-template-columns: minmax(0, 1.25fr) minmax(360px, 0.75fr);|| gap: 34px;|| align-items: stretch;|| padding: 30px;|| border: 1px solid #e4e4e7;|| border-radius: 15px;|| background:|| linear-gradient(135deg, rgba(140, 18, 56, 0.055), rgba(255, 255, 255, 0.9) 46%),|| #ffffff;|| overflow: hidden;||}||||.pku-quality-commitment-card::before {|| content: %22%22;|| position: absolute;|| top: 30px;|| bottom: 30px;|| left: 0;|| width: 5px;|| background: #8c1238;|| border-radius: 0 99px 99px 0;||}||||.pku-quality-label {|| display: inline-flex;|| width: fit-content;|| margin-bottom: 12px;|| padding: 7px 12px;|| border-radius: 999px;|| background: #faf7f8;|| color: #8c1238;|| border: 1px solid rgba(140, 18, 56, 0.15);|| font-size: 13px;|| font-weight: 800;||}||||.pku-quality-commitment-content h2 {|| margin: 0 0 16px;|| color: #0b1d3a;|| font-size: 28px;|| line-height: 1.25;|| font-weight: 800;|| letter-spacing: -0.035em;||}||||.pku-quality-commitment-content p {|| max-width: 760px;|| margin: 0 0 12px;|| color: #243447;|| font-size: 16px;|| line-height: 1.8;||}||||.pku-quality-commitment-points {|| display: grid;|| gap: 12px;||}||||.pku-quality-point {|| display: grid;|| grid-template-columns: 42px minmax(0, 1fr);|| gap: 14px;|| align-items: start;|| padding: 16px;|| border: 1px solid #ececef;|| border-radius: 13px;|| background: rgba(255, 255, 255, 0.88);||}||||.pku-quality-point span {|| display: inline-grid;|| place-items: center;|| width: 38px;|| height: 38px;|| border-radius: 999px;|| background: #8c1238;|| color: #ffffff;|| font-size: 13px;|| font-weight: 800;||}||||.pku-quality-point h3 {|| margin: 0 0 5px;|| color: #0b1d3a;|| font-size: 17px;|| line-height: 1.3;|| font-weight: 800;||}||||.pku-quality-point p {|| margin: 0;|| color: #243447;|| font-size: 14.8px;|| line-height: 1.55;||}||||\/* Main Card *\/||||.pku-quality-main-card {|| background: #ffffff;|| border: 1px solid #e4e4e7;|| border-radius: 15px;|| padding: 18px;|| animation: pkuQualityFadeUp 0.9s ease-out 0.15s both;||}||||.pku-quality-category-card {|| margin-top: 22px;||}||||\/* Section Title *\/||||.pku-quality-section-title {|| margin-bottom: 20px;||}||||.pku-quality-section-title h2 {|| margin: 0;|| color: #0b1d3a;|| font-size: 22px;|| font-weight: 800;||}||||.pku-quality-section-title::after {|| content: %22%22;|| display: block;|| width: 42px;|| height: 3px;|| margin-top: 10px;|| background: #8c1238;|| border-radius: 99px;||}||||\/* Grid Base *\/||||.pku-quality-grid {|| display: grid;|| gap: 16px;|| margin-top: 24px;||}||||\/* 6-card scope grid: 3 per row *\/||||.pku-quality-grid-scope {|| grid-template-columns: repeat(3, minmax(0, 1fr));||}||||\/* 4-card category grid: 2 by 2 *\/||||.pku-quality-grid-category {|| grid-template-columns: repeat(2, minmax(0, 1fr));||}||||\/* Link Cards *\/||||.pku-quality-link-card {|| display: block;|| position: relative;|| min-height: 205px;|| padding: 22px;|| border: 1px solid #e5e7eb;|| border-radius: 13px;|| background: #ffffff;|| text-decoration: none;|| color: inherit;|| overflow: hidden;|| transition: border-color 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease;|| animation: pkuQualityFadeUp 0.8s ease-out both;||}||||.pku-quality-grid-category .pku-quality-link-card {|| min-height: 180px;||}||||.pku-quality-link-card::before {|| content: %22%22;|| position: absolute;|| top: 0;|| left: 22px;|| right: 22px;|| height: 4px;|| background: #8c1238;|| border-radius: 0 0 99px 99px;|| opacity: 0;|| transition: opacity 0.2s ease;||}||||.pku-quality-link-card:hover {|| transform: translateY(-3px);|| border-color: rgba(140, 18, 56, 0.25);|| box-shadow: 0 12px 26px rgba(15, 23, 42, 0.07);||}||||.pku-quality-link-card:hover::before {|| opacity: 1;||}||||.pku-quality-no {|| display: inline-grid;|| place-items: center;|| width: 38px;|| height: 38px;|| margin-bottom: 14px;|| border-radius: 999px;|| background: #8c1238;|| color: #ffffff;|| font-size: 13px;|| font-weight: 800;||}||||.pku-quality-link-card h3 {|| margin: 0 0 10px;|| color: #0b1d3a;|| font-size: 19px;|| line-height: 1.35;|| font-weight: 800;||}||||.pku-quality-link-card p {|| margin: 0;|| color: #243447;|| font-size: 15.6px;|| line-height: 1.7;||}||||\/* Animation Delay – Scope Cards *\/||||.pku-quality-grid-scope .pku-quality-link-card:nth-child(1) {|| animation-delay: 0.22s;||}||||.pku-quality-grid-scope .pku-quality-link-card:nth-child(2) {|| animation-delay: 0.28s;||}||||.pku-quality-grid-scope .pku-quality-link-card:nth-child(3) {|| animation-delay: 0.34s;||}||||.pku-quality-grid-scope .pku-quality-link-card:nth-child(4) {|| animation-delay: 0.40s;||}||||.pku-quality-grid-scope .pku-quality-link-card:nth-child(5) {|| animation-delay: 0.46s;||}||||.pku-quality-grid-scope .pku-quality-link-card:nth-child(6) {|| animation-delay: 0.52s;||}||||\/* Animation Delay – Category Cards *\/||||.pku-quality-grid-category .pku-quality-link-card:nth-child(1) {|| animation-delay: 0.58s;||}||||.pku-quality-grid-category .pku-quality-link-card:nth-child(2) {|| animation-delay: 0.64s;||}||||.pku-quality-grid-category .pku-quality-link-card:nth-child(3) {|| animation-delay: 0.70s;||}||||.pku-quality-grid-category .pku-quality-link-card:nth-child(4) {|| animation-delay: 0.76s;||}||||\/* Animation *\/||||@keyframes pkuQualityFadeInPage {|| from {|| opacity: 0;|| }|||| to {|| opacity: 1;|| }||}||||@keyframes pkuQualityFadeUp {|| from {|| opacity: 0;|| transform: translateY(18px);|| }|||| to {|| opacity: 1;|| transform: translateY(0);|| }||}||||\/* Accessibility *\/||||@media (prefers-reduced-motion: reduce) {|| .pku-quality-overview,|| .pku-quality-header,|| .pku-quality-commitment,|| .pku-quality-main-card,|| .pku-quality-link-card {|| opacity: 1;|| transform: none;|| animation: none;|| }|||| .pku-quality-link-card {|| transition: none;|| }||}||||\/* Responsive *\/||||@media (max-width: 1050px) {|| .pku-quality-commitment-card {|| grid-template-columns: 1fr;|| }|||| .pku-quality-grid-scope,|| .pku-quality-grid-category {|| grid-template-columns: repeat(2, minmax(0, 1fr));|| }||}||||@media (max-width: 700px) {|| .pku-quality-overview {|| padding: 40px 18px 60px;|| }|||| .pku-quality-header h1 {|| font-size: 38px;|| }|||| .pku-quality-commitment-card {|| padding: 24px 20px;|| }|||| .pku-quality-commitment-card::before {|| top: 24px;|| bottom: 24px;|| }|||| .pku-quality-commitment-content h2 {|| font-size: 24px;|| }|||| .pku-quality-point {|| grid-template-columns: 38px minmax(0, 1fr);|| }|||| .pku-quality-main-card {|| padding: 16px;|| }|||| .pku-quality-grid-scope,|| .pku-quality-grid-category {|| grid-template-columns: 1fr;|| }|||| .pku-quality-link-card,|| .pku-quality-grid-category .pku-quality-link-card {|| min-height: auto;|| padding: 20px;|| }||}” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

<\/p>\n
<\/p>\n
<\/p>\n

Kualiti & Keselamatan<\/h1>\n

Maklumat berkaitan komitmen kualiti, keselamatan, pengurusan risiko, dokumentasi dan penambahbaikan perkhidmatan di Pusat Kesihatan Universiti UTM Kuala Lumpur. <\/pee> <\/header>\n

<\/p>\n

<\/p>\n
<\/p>\n
Komitmen Kami<\/span> <\/p>\n

Komitmen Kualiti & Keselamatan<\/h2>\n

Pusat Kesihatan Universiti UTM Kuala Lumpur komited dalam memastikan penyampaian perkhidmatan kesihatan yang berkualiti, selamat, teratur dan mesra pelanggan. <\/pee> Pelaksanaan aspek kualiti dan keselamatan merangkumi pemantauan perkhidmatan, pematuhan prosedur kerja, pengurusan risiko, dokumentasi yang teratur serta usaha penambahbaikan berterusan. <\/pee> <\/div>\n

<\/p>\n

<\/p>\n
01<\/span> <\/p>\n
<\/p>\n

Berkualiti<\/h3>\n

Penyampaian perkhidmatan yang tersusun dan berorientasikan pelanggan.<\/pee> <\/div>\n

<\/div>\n

<\/p>\n

02<\/span> <\/p>\n
<\/p>\n

Selamat<\/h3>\n

Persekitaran, proses dan amalan kerja yang mengambil kira keselamatan.<\/pee> <\/div>\n

<\/div>\n

<\/p>\n

03<\/span> <\/p>\n
<\/p>\n

Berterusan<\/h3>\n

Usaha penambahbaikan melalui semakan, maklum balas dan tindakan susulan.<\/pee> <\/div>\n

<\/div>\n

<\/div>\n

<\/div>\n

<\/section>\n

<\/p>\n

<\/p>\n
<\/p>\n

Skop Kualiti & Keselamatan<\/h2>\n

<\/div>\n

<\/p>\n

01<\/span> <\/p>\n

Pengurusan Kualiti<\/h3>\n

Menyokong pelaksanaan perkhidmatan yang tersusun melalui prosedur, rekod, pemantauan dan semakan berkala. <\/pee> <\/a> 02<\/span> <\/p>\n

Keselamatan & Kesihatan Pekerjaan<\/h3>\n

Memberi perhatian kepada amalan kerja selamat, keselamatan persekitaran klinik dan kesiapsiagaan menghadapi risiko operasi. <\/pee> <\/a> 03<\/span> <\/p>\n

Keselamatan Pesakit<\/h3>\n

Mengutamakan keselamatan pelanggan, kerahsiaan maklumat, kebersihan, komunikasi jelas dan ketepatan proses perkhidmatan. <\/pee> <\/a> 04<\/span> <\/p>\n

Aduan & Maklum Balas<\/h3>\n

Menghargai pandangan, cadangan dan aduan pelanggan sebagai asas kepada penambahbaikan mutu perkhidmatan. <\/pee> <\/a> 05<\/span> <\/p>\n

Audit & Dokumentasi<\/h3>\n

Menyokong pengurusan rekod, semakan prosedur, pelaporan dan dokumentasi operasi secara lebih sistematik. <\/pee> <\/a> 06<\/span> <\/p>\n

Penambahbaikan Berterusan<\/h3>\n

Menggalakkan budaya penambahbaikan melalui semakan perkhidmatan, analisis maklum balas dan tindakan susulan. <\/pee> <\/a> <\/div>\n

<\/div>\n

<\/p>\n

<\/p>\n
<\/p>\n

Kategori Kualiti & Keselamatan<\/h2>\n

<\/div>\n

<\/p>\n

01<\/span> <\/p>\n

IKP<\/h3>\n

Maklumat berkaitan pengurusan keselamatan dan perlindungan bagi menyokong persekitaran perkhidmatan yang selamat dan teratur. <\/pee> <\/a> 02<\/span> <\/p>\n

OSHE<\/h3>\n

Maklumat berkaitan keselamatan dan kesihatan pekerjaan, amalan kerja selamat serta kesedaran keselamatan di persekitaran PKU. <\/pee> <\/a> 03<\/span> <\/p>\n

Pelestarian<\/h3>\n

Maklumat berkaitan usaha pelestarian, kesedaran hijau dan sokongan terhadap amalan mampan dalam operasi perkhidmatan. <\/pee> <\/a> 04<\/span> <\/p>\n

PRJ<\/h3>\n

Maklumat berkaitan pengurusan rekod jabatan, dokumentasi dan penyelarasan rekod operasi secara sistematik. <\/pee> <\/a> <\/div>\n

<\/div>\n

<\/div>\n

<\/section>\n

[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2748,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1382","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/wp-json\/wp\/v2\/pages\/1382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/wp-json\/wp\/v2\/users\/2748"}],"replies":[{"embeddable":true,"href":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/wp-json\/wp\/v2\/comments?post=1382"}],"version-history":[{"count":12,"href":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/wp-json\/wp\/v2\/pages\/1382\/revisions"}],"predecessor-version":[{"id":2549,"href":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/wp-json\/wp\/v2\/pages\/1382\/revisions\/2549"}],"wp:attachment":[{"href":"https:\/\/studentaffairs.utm.my\/pusatkesihatan-kl\/wp-json\/wp\/v2\/media?parent=1382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}