{"id":7818,"date":"2022-05-27T02:36:52","date_gmt":"2022-05-26T18:36:52","guid":{"rendered":"https:\/\/studentaffairs.utm.my\/mpp\/?page_id=7818"},"modified":"2023-03-07T14:08:10","modified_gmt":"2023-03-07T06:08:10","slug":"cakapja_student_services_2022","status":"publish","type":"page","link":"https:\/\/studentaffairs.utm.my\/mpp\/cakapja_student_services_2022\/","title":{"rendered":"CakapJa_Student_services_2022"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.17.4&#8243; background_image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2020\/05\/web-dev-03.png&#8221; parallax=&#8221;on&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Cakap Ja!&#8221; button_one_text=&#8221;Get Started&#8221; button_one_url=&#8221;https:\/\/studentaffairs.utm.my\/mpp\/cakapja-form&#8221; button_two_url=&#8221;#request&#8221; header_image_url=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/05\/pngtreee.png&#8221; content_max_width=&#8221;640px&#8221; _builder_version=&#8221;4.20.1&#8243; title_font=&#8221;Lato|700|||||||&#8221; title_text_color=&#8221;#F8A617&#8243; title_font_size=&#8221;70px&#8221; title_line_height=&#8221;1.5em&#8221; content_font=&#8221;||||||||&#8221; content_text_color=&#8221;#FFFFFF&#8221; content_font_size=&#8221;16px&#8221; content_line_height=&#8221;2em&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/05\/Background-website-mpp-ver-1.png&#8221; parallax=&#8221;on&#8221; custom_button_one=&#8221;on&#8221; button_one_text_size=&#8221;14px&#8221; button_one_text_color=&#8221;#FFFFFF&#8221; button_one_bg_color=&#8221;#F8A617&#8243; button_one_border_width=&#8221;14px&#8221; button_one_border_color=&#8221;rgba(0,0,0,0)&#8221; button_one_border_radius=&#8221;0px&#8221; button_one_letter_spacing=&#8221;1px&#8221; button_one_font=&#8221;|600||on|||||&#8221; button_one_icon=&#8221;&#x39;||divi||400&#8243; button_one_on_hover=&#8221;off&#8221; custom_button_two=&#8221;on&#8221; button_two_text_size=&#8221;14px&#8221; button_two_text_color=&#8221;#FFFFFF&#8221; button_two_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_two_border_width=&#8221;12px&#8221; button_two_border_color=&#8221;RGBA(255,255,255,0)&#8221; button_two_border_radius=&#8221;0px&#8221; button_two_letter_spacing=&#8221;1px&#8221; button_two_font=&#8221;|600||on|||||&#8221; button_two_icon=&#8221;&#x39;||divi||400&#8243; button_two_on_hover=&#8221;off&#8221; background_layout=&#8221;light&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;||||false|false&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;-5%&#8221; link_option_url=&#8221;https:\/\/studentaffairs.utm.my\/mpp\/?page_id=8042&#8243; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;25px&#8221; title_font_size_last_edited=&#8221;on|desktop&#8221; box_shadow_style_button_two=&#8221;preset1&#8243; box_shadow_vertical_button_two=&#8221;0px&#8221; box_shadow_blur_button_two=&#8221;0px&#8221; box_shadow_spread_button_two=&#8221;2px&#8221; box_shadow_color_button_two=&#8221;#FFFFFF&#8221; button_one_letter_spacing_hover=&#8221;2px&#8221; button_two_letter_spacing_hover=&#8221;2px&#8221; global_colors_info=&#8221;{}&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;on|hover&#8221; button_one_letter_spacing__hover=&#8221;0px&#8221; button_two_letter_spacing__hover_enabled=&#8221;on&#8221; button_two_letter_spacing__hover=&#8221;0px&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: justify\"><span style=\"color: #ffffff\">\u201cCakap Ja!\u201d is a platform for aspiration and complaint services. It originated from the Malay language with the meaning of \u2018just tell\u2019 with the purpose of supporting students to register their complaints through the website and have them solved as soon as possible. This is one of the platforms that shows we prioritize students&#8217; voices.\u00a0<\/span><\/p>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; background_color=&#8221;#FFFFFF&#8221; background_enable_image=&#8221;off&#8221; top_divider_color=&#8221;rgba(173,152,84,0.17)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; text_font=&#8221;|600||on|||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;37px&#8221; header_2_font=&#8221;|600||on|||||&#8221; header_2_text_color=&#8221;#F8A617&#8243; header_2_font_size=&#8221;20px&#8221; header_2_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_4_font=&#8221;||||||||&#8221; header_4_text_color=&#8221;rgba(255,255,255,0.5)&#8221; header_4_font_size=&#8221;14px&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||14px||false|false&#8221; custom_padding=&#8221;10px||0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Cakap ja! category<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; text_font=&#8221;|600||on|||||&#8221; text_text_color=&#8221;#2a3749&#8243; text_font_size=&#8221;34px&#8221; header_font=&#8221;|600|||||||&#8221; header_font_size=&#8221;34px&#8221; header_2_font=&#8221;|600||on|||||&#8221; header_2_text_color=&#8221;#F8A617&#8243; header_2_font_size=&#8221;30px&#8221; header_2_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600|||||||&#8221; header_4_text_color=&#8221;#FFFFFF&#8221; header_4_font_size=&#8221;14px&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||40px|0px|false|false&#8221; custom_padding=&#8221;10px||1px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>WHAT YOU CAN TELL US<\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#F8A617&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;26%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;10px|||0px|false|false&#8221; custom_padding=&#8221;|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_card_carousel slide_to_show=&#8221;4&#8243; slide_to_scroll=&#8221;2&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_card_carousel_child title=&#8221;FACILITIES&#8221; image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/06\/Screenshot-2022-06-06-at-9.00.53-PM.png&#8221; button_text=&#8221;Button&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;PT Sans|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2a3749&#8243; header_font_size=&#8221;16px&#8221; header_letter_spacing=&#8221;1px&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;RGBA(255,255,255,0)&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_card_carousel_child][dsm_card_carousel_child title=&#8221;FINANCIAL&#8221; image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/05\/p2-1-e1654518780509.jpg&#8221; image_popup=&#8221;on&#8221; button_text=&#8221;Button&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;PT Sans|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2a3749&#8243; header_font_size=&#8221;16px&#8221; header_letter_spacing=&#8221;1px&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;RGBA(255,255,255,0)&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_card_carousel_child][dsm_card_carousel_child title=&#8221;PSYCHOLOGICAL&#8221; image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/05\/P3-e1654518869924.jpg&#8221; button_text=&#8221;Button&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;PT Sans|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2a3749&#8243; header_font_size=&#8221;16px&#8221; header_letter_spacing=&#8221;1px&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;RGBA(255,255,255,0)&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_card_carousel_child][dsm_card_carousel_child title=&#8221;INFRASTRUCTURE&#8221; image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/05\/P4-1-e1654518664958.jpg&#8221; button_text=&#8221;Button&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;PT Sans|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2a3749&#8243; header_font_size=&#8221;16px&#8221; header_letter_spacing=&#8221;1px&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;RGBA(255,255,255,0)&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_card_carousel_child][dsm_card_carousel_child title=&#8221;ARCADE&#8221; image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/05\/P11-e1654518917371.jpg&#8221; button_text=&#8221;Button&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;PT Sans|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2a3749&#8243; header_font_size=&#8221;16px&#8221; header_letter_spacing=&#8221;1px&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;RGBA(255,255,255,0)&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_card_carousel_child][dsm_card_carousel_child title=&#8221;SECURITY&#8221; image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/06\/Screenshot-2022-06-06-at-9.25.17-PM.png&#8221; button_text=&#8221;Button&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;PT Sans|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2a3749&#8243; header_font_size=&#8221;16px&#8221; header_letter_spacing=&#8221;1px&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;RGBA(255,255,255,0)&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_card_carousel_child][dsm_card_carousel_child title=&#8221;ACADEMIC&#8221; image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/05\/P8-e1654519276596.jpg&#8221; button_text=&#8221;Button&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;PT Sans|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2a3749&#8243; header_font_size=&#8221;16px&#8221; header_letter_spacing=&#8221;1px&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;RGBA(255,255,255,0)&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_card_carousel_child][dsm_card_carousel_child title=&#8221;MANAGEMENT&#8221; image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/05\/P10-e1654519728672.jpg&#8221; button_text=&#8221;Button&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;PT Sans|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#2a3749&#8243; header_font_size=&#8221;16px&#8221; header_letter_spacing=&#8221;1px&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;RGBA(255,255,255,0)&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_card_carousel_child][\/dsm_card_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Process Section&#8221; _builder_version=&#8221;4.17.4&#8243; background_image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/05\/shutterstock_629598044-scaled.jpg&#8221; parallax=&#8221;on&#8221; custom_padding=&#8221;1px|||||&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#F8A617&#8243; header_2_font=&#8221;|600||on|||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;34px&#8221; header_2_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||20px|0px|false|false&#8221; custom_padding=&#8221;30px|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>WHAT ARE THE BENEFITS<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#F8A617&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;26%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|403px||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.17.4&#8243; max_width=&#8221;1116px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Lighten the burden&#8221; image_icon_width=&#8221;80%&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#f8a617&#8243; body_text_align=&#8221;center&#8221; body_text_color=&#8221;#FFFFFF&#8221; image_icon_custom_padding=&#8221;10px||||false|false&#8221; custom_margin=&#8221;-10px||||false|false&#8221; custom_padding=&#8221;0px|13px|0px|13px|false|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center\">We will follow up all of the student complaints and aspirations as soon as possible in the hope of achieving the better well-being and comfort of UTM students.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Play a role in student empowerment&#8221; image_icon_width=&#8221;70%&#8221; admin_label=&#8221;Blurb&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#f8a617&#8243; body_text_align=&#8221;center&#8221; body_text_color=&#8221;#FFFFFF&#8221; image_icon_custom_padding=&#8221;10px||||false|false&#8221; custom_margin=&#8221;-11px||||false|false&#8221; custom_padding=&#8221;0px|13px|0px|13px|false|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"tlid-translation translation\" lang=\"en\"><span title=\"\" class=\"\">By expressing your complaints and aspirations, you have indirectly participated in the process of organizing and regulating policies within UTM campus.<\/span><\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Build UTM&#8221; image_icon_width=&#8221;85%&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#f8a617&#8243; body_text_align=&#8221;center&#8221; body_text_color=&#8221;#FFFFFF&#8221; image_icon_custom_padding=&#8221;10px||||false|false&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;-11px||||false|false&#8221; custom_padding=&#8221;0px|13px|0px|13px|false|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span class=\"tlid-translation translation\" lang=\"en\"><span title=\"\" class=\"\">Submitting aspirations and advocacy policies is one step towards building UTM better and moving forwards.<\/span><\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;50px|0px|50px|0px|true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.17.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#F8A617&#8243; header_2_font=&#8221;|600||on|||||&#8221; header_2_text_color=&#8221;#2a3749&#8243; header_2_font_size=&#8221;34px&#8221; header_2_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||20px|0px|false|false&#8221; custom_padding=&#8221;30px|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>CAKAP JA! RECENTLY RECEIVED ISSUES<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#F8A617&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;46%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|403px||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.17.4&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#6B6B6B&#8221; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#F8A617&#8243; header_2_font=&#8221;|600||on|||||&#8221; header_2_text_color=&#8221;#0A0A0A&#8221; header_2_font_size=&#8221;30px&#8221; header_2_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;||||||||&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;-20px||||false|false&#8221; custom_padding=&#8221;0px|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #6b6b6b\">Your fellow students are representing your voice in various groups and committees in the university. Here you can see who they are and what are they currently working on.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<table id=\"tablepress-2\" class=\"tablepress tablepress-id-2\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Issue Name<\/th><th class=\"column-2\">Issue Date<\/th><th class=\"column-3\">Relevant For<\/th><th class=\"column-4\">Facilities Group<\/th><th class=\"column-5\">Comments<\/th><th class=\"column-6\">Status<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Cleanliness of Arked Lestari<\/td><td class=\"column-2\">2\/1\/2022<\/td><td class=\"column-3\">K9\/K10 &amp; KP residents<\/td><td class=\"column-4\"><\/td><td class=\"column-5\">Have escalated to relevant department and here's the outcome:<br \/>\n<br \/>\n \u2022Before (<a href=\"https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/01\/143870ed-f397-41f8-a0a2-3aa8881a0be8.jpg\" rel=\"noopener\" target=\"_blank\">Click here<\/a>)<br \/>\n<br \/>\n \u2022After (<a href=\"https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/01\/b83ae2ff-3944-4b32-af81-41c3cb7e0d3e.jpg\" rel=\"noopener\" target=\"_blank\">Click here<\/a>)<br \/>\n<\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Curfew Hour<\/td><td class=\"column-2\">2\/1\/2022<\/td><td class=\"column-3\">All Students<\/td><td class=\"column-4\"><\/td><td class=\"column-5\">Makluman kepada semua pelajar UTM Kampus Johor Bahru &amp; Kuala Lumpur, waktu masuk ke kampus bagi pelajar UTM telah dilanjutkan dari jam 10.00 malam kepada jam 12.00 tengah malam berkuat kuasa, 28 Januari 2022. <br \/>\n<br \/>\nHarap maklum. <\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Problem with UTMWiFi<\/td><td class=\"column-2\">21\/12\/2021<\/td><td class=\"column-3\">UTM Students on campus<\/td><td class=\"column-4\">UTMDigital<\/td><td class=\"column-5\">The Fine-Tune session and configuration review for the UTM Internet Access project has been completed and network activities should be running as usual. <br \/>\n<br \/>\nIf there are any users who still have problems, you can continue to make an official report for systematic improvement. We really appreciate your patience and cooperation to ensure the UTM network infrastructure is in the best condition.<br \/>\n<br \/>\nFor any inquiries: <br \/>\n\ud83d\udcf1: 1-700-81-7822<br \/>\n\ud83d\udce7: utmwifi@utm.my<br \/>\n\ud83c\udf10: utmwifi.utm.my<br \/>\n\ud83d\udccd: Level 1, D07, UTMDigital (Walk in)<br \/>\n<\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Dengue suspected case<\/td><td class=\"column-2\">21\/12\/2021<\/td><td class=\"column-3\"><\/td><td class=\"column-4\">Pusat Kesihatan Universiti<\/td><td class=\"column-5\">Have escalated to relevant department<\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Break from academic and non-academic related activities in the light of recent flooding situation.<\/td><td class=\"column-2\">20\/12\/2021<\/td><td class=\"column-3\">All affected students with flood<\/td><td class=\"column-4\"><\/td><td class=\"column-5\">The University Management has agreed to postpone lecture, learning and teaching activities from 26-31 December 2021.<br \/>\n <br \/>\n<a href=\"https:\/\/t.me\/mpputm\/2876\" rel=\"noopener\" target=\"_blank\">Click here<\/a><br \/>\n<\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Water dispenser<\/td><td class=\"column-2\">20\/12\/2021<\/td><td class=\"column-3\">KP Residents (U6)<\/td><td class=\"column-4\"><\/td><td class=\"column-5\">The nearest location of water dispenser from U6 is at U5.<\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Bridge to \"Arked Cengal\"<\/td><td class=\"column-2\">15\/12\/2021<\/td><td class=\"column-3\">All Students<\/td><td class=\"column-4\">Jabatan Harta Bina<\/td><td class=\"column-5\">Escalated to Jabatan Harta Bina for further action<\/td><td class=\"column-6\">Evidence sent<\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">Delivery mode of next semester<\/td><td class=\"column-2\">12\/12\/2021<\/td><td class=\"column-3\">1st year students 2021\/22<\/td><td class=\"column-4\">-<\/td><td class=\"column-5\">Based on the academic circular by UTM, Year 1 students enrolled <br \/>\nfor Semester 1 session 2021\/2022:<br \/>\n<br \/>\nThe admission is in Semester II Session 2021\/2022 in which lectures will commence from March 20th 2022.<br \/>\n<br \/>\n<a href=\"https:\/\/t.me\/mpputm\/2691\" rel=\"noopener\" target=\"_blank\">Click here<\/a><\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">For open new bank account<\/td><td class=\"column-2\">12\/12\/2021<\/td><td class=\"column-3\"><\/td><td class=\"column-4\"><\/td><td class=\"column-5\">Not relevant. Kindly contact bursary department at bendahari-ukp@utm.my<\/td><td class=\"column-6\">Rejected<\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">Re-Opening of Arked Lestari<\/td><td class=\"column-2\">07\/11\/2021<\/td><td class=\"column-3\">K9\/K10 &amp; KP residents<\/td><td class=\"column-4\">Service Cluster<\/td><td class=\"column-5\">Department of Student Well-Being &amp; Campus Sustainability has brought this issue to service cluster of UTM.<br \/>\n<br \/>\nFor time-being, they have requested the service cluster to freeze their contract due to less no of students &amp; receiving less response.<br \/>\n<br \/>\nHereby, we've requested to reopen the outlet at the nearest time if possible considering the rising number of students in campus by week 9<br \/>\n<br \/>\nLatest Update: 2 outlets have been opened <\/td><td class=\"column-6\">Nearing Completion<\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">Hostel fee and service fee<\/td><td class=\"column-2\">02\/11\/2021<\/td><td class=\"column-3\">1st year students session 2020\/2021<\/td><td class=\"column-4\">-<\/td><td class=\"column-5\">The return of college fees and service fees was implemented by the Bursary Department UTM for first year student session 2020\/2021 admission October 2020. The refund of these fees can be checked through the UTMSmart application in the Financial Status &gt; Credit section. The reference number code used is NU0076 for college fees, while NU0075 for service fees. The refund of college fees was paid by \ud835\uddf1\ud835\uddf2\ud835\uddf1\ud835\ude02\ud835\uddf0\ud835\ude01\ud835\uddf6\ud835\uddfb\ud835\uddf4 \ud835\ude00\ud835\ude01\ud835\ude02\ud835\uddf1\ud835\ude06 \ud835\uddf3\ud835\uddf2\ud835\uddf2\ud835\ude00 \ud835\uddf3\ud835\uddfc\ud835\uddff \ud835\ude01\ud835\uddf5\ud835\uddf2 \ud835\udfee\ud835\uddfb\ud835\uddf1 \ud835\ude00\ud835\uddf2\ud835\uddfa\ud835\uddf2\ud835\ude00\ud835\ude01\ud835\uddf2\ud835\uddff \ud835\udfee\ud835\udfec\ud835\udfee\ud835\udfec\/\ud835\udfee\ud835\udfec\ud835\udfee\ud835\udfed..<br \/>\n<br \/>\nIf require further explanation, please send an email to mpp@utm.my<\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">In and out students<\/td><td class=\"column-2\">01\/11\/2021<\/td><td class=\"column-3\">UTM Students<\/td><td class=\"column-4\">-<\/td><td class=\"column-5\">This issue has been brought to the management and here\u2019s the final output:<br \/>\n<br \/>\n<a href=\"https:\/\/t.me\/mpputm\/2793\" rel=\"noopener\" target=\"_blank\">Click here<\/a><\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">Security Procedures when Entering or Leaving Campus<\/td><td class=\"column-2\">01\/11\/2021<\/td><td class=\"column-3\">UTM Students<\/td><td class=\"column-4\">-<\/td><td class=\"column-5\">This issue has been brought to the management and here\u2019s the final output:<br \/>\n<br \/>\n<a href=\"https:\/\/t.me\/mpputm\/2793\" rel=\"noopener\" target=\"_blank\">Click here<\/a><\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-15\">\n\t<td class=\"column-1\">Internship Fee<\/td><td class=\"column-2\">01\/11\/2021<\/td><td class=\"column-3\">Internship students<\/td><td class=\"column-4\">-<\/td><td class=\"column-5\">Latihan Industri (LI) adalah merupakan Kursus yang mempunyai Jam Kredit dan diambil kira dalam Kredit Penganugerahan. Nilai Jam Kredit ini dikategorikan di bawah komponen \u201cYuran Pelajaran\u201d.<br \/>\n<br \/>\nYuran LI juga dikenakan kerana terdapat perkhidmatan yang diberikan oleh Universiti kepada pelajar walaupun tidak berada di dalam kampus.<br \/>\n<br \/>\nTerdapat skim perlindungan pelajar yang merangkumi pelajar yang menjalani Latihan Industri.<br \/>\n<br \/>\nSkop perlindungan di bawah Skim Perlindungan Pelajar adalah seperti berikut:<br \/>\n(i) Manfaat Kematian (Disebabkan Penyakit)<br \/>\n(ii) Manfaat Kematian (Akibat Kemalangan)<br \/>\n(iii) Hilang Upaya Kekal (Disebabkan Penyakit)<br \/>\n(iv) Hilang Upaya Kekal (Akibat Kemalangan)<br \/>\n(v) Elaun Harian Hospital (Disebabkan Kemalangan sahaja) \u2013 Maksimum<br \/>\nsehingga 30\/hari\/Hospital Kerajaan sahaja.<br \/>\n(vi) Perbelanjaan Pengebumian<br \/>\n(vii) Perbelanjaan Penghantaran Pulang Jenazah<br \/>\n<br \/>\nJika berlaku sebarang kemalangan, para pelajar boleh maklumkan kemalangan tersebut kepada penasihat akademik masing-masing supaya dilanjutkan pada pihak yang berkenaan.<br \/>\n<br \/>\nDi UTM, pelajar akan menjalani Latihan Industri (LI) pada semester pendek dan secara tidak langsung kedua-dua yuran ini akan dicaj.<\/td><td class=\"column-6\">Completed<\/td>\n<\/tr>\n<tr class=\"row-16\">\n\t<td class=\"column-1\">Convocation Payments and Process<\/td><td class=\"column-2\">04\/11\/2021<\/td><td class=\"column-3\">64th UTM Convocation Graduates<\/td><td class=\"column-4\">-<\/td><td class=\"column-5\"><\/td><td class=\"column-6\">-<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-2 from cache -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;request&#8221; _builder_version=&#8221;4.17.4&#8243; background_color=&#8221;#FFFFFF&#8221; background_color_gradient_direction=&#8221;90deg&#8221; background_image=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2020\/05\/web-dev-06.png&#8221; parallax=&#8221;on&#8221; min_height=&#8221;539.2px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.17.4&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#8F8F8F&#8221; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;37px&#8221; header_2_font=&#8221;|600||on|||||&#8221; header_2_text_color=&#8221;#F8A617&#8243; header_2_font_size=&#8221;25px&#8221; header_2_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;|700|||||||&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_color=&#8221;rgba(255,255,255,0.5)&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: left\">CAKAP JA! FORM<strong><\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|600|||||||&#8221; text_text_color=&#8221;#2a3749&#8243; text_font_size=&#8221;34px&#8221; custom_margin=&#8221;||45px||false|false&#8221; custom_padding=&#8221;0px|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>YOUR RIGHT TO SPEAK<\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#F8A617&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;65%&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;|403px|0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;justified&#8221; custom_padding=&#8221;0px|||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The \u201cCakap Ja!\u201d platform is a container for complaints and aspirations for you UTMians, which will then be continued with advocacy to the parties concerned. Then, what are you waiting for? Drop all of your aspirations by scanning the QR code!<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/15\/2022\/12\/Screenshot-2022-12-04-at-11.40.06-PM.png&#8221; title_text=&#8221;Screenshot 2022-12-04 at 11.40.06 PM&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cCakap Ja!\u201d is a platform for aspiration and complaint services. It originated from the Malay language with the meaning of \u2018just tell\u2019 with the purpose of supporting students to register their complaints through the website and have them solved as soon as possible. This is one of the platforms that shows we prioritize students&#8217; voices.\u00a0Cakap [&hellip;]<\/p>\n","protected":false},"author":48,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-7818","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/studentaffairs.utm.my\/mpp\/wp-json\/wp\/v2\/pages\/7818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studentaffairs.utm.my\/mpp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studentaffairs.utm.my\/mpp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studentaffairs.utm.my\/mpp\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/studentaffairs.utm.my\/mpp\/wp-json\/wp\/v2\/comments?post=7818"}],"version-history":[{"count":39,"href":"https:\/\/studentaffairs.utm.my\/mpp\/wp-json\/wp\/v2\/pages\/7818\/revisions"}],"predecessor-version":[{"id":10643,"href":"https:\/\/studentaffairs.utm.my\/mpp\/wp-json\/wp\/v2\/pages\/7818\/revisions\/10643"}],"wp:attachment":[{"href":"https:\/\/studentaffairs.utm.my\/mpp\/wp-json\/wp\/v2\/media?parent=7818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}