{"id":10191,"date":"2023-08-13T11:54:11","date_gmt":"2023-08-13T03:54:11","guid":{"rendered":"https:\/\/studentaffairs.utm.my\/healthcentre\/?page_id=10191"},"modified":"2024-02-10T08:22:41","modified_gmt":"2024-02-10T00:22:41","slug":"faqs-2","status":"publish","type":"page","link":"https:\/\/studentaffairs.utm.my\/healthcentre\/faqs-2\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.21.0″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(131,16,62,0.32) 0%|#81163f 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(131,16,62,0.32)” background_color_gradient_end=”#83103e” background_image=”https:\/\/studentaffairs.utm.my\/wp-content\/uploads\/sites\/7\/2021\/02\/unnamed-4-scaled.jpg” animation_style=”fade” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”Montserrat||||||||” header_font=”Montserrat|700|||||||” header_text_align=”center” header_line_height=”1.2em” background_layout=”dark” animation_style=”slide” animation_direction=”bottom” global_colors_info=”{}”]

FREQUENTLY ASKED QUESTIONS (FAQs)<\/h1>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#D6D6D6″ background_image=”https:\/\/studentaffairs.utm.my\/healthcentre\/wp-content\/uploads\/sites\/7\/2023\/08\/Person-Holding-Smartphone.png” background_blend=”screen” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_font=”Montserrat|700|||||||” header_text_color=”#81163f” header_line_height=”1.2em” animation_style=”fade” locked=”off” global_colors_info=”{}”]

OPERATING HOURS & REGISTRATION<\/h1>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Where is UTM Health Centre (PKU)?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#f8df99″ icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” border_color_all=”rgba(0,0,0,0.12)” locked=”off” global_colors_info=”{}”]

PKU is located within Universiti Teknologi Malaysia. Visitors can get to PKU with the following information:\u00a0<\/span>http:\/\/map.pku.utm.my\/<\/a>.<\/p>[\/et_pb_toggle][et_pb_toggle title=”What are the registration and operating hours?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#f8df99″ icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ _module_preset=”default” title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” border_color_all=”rgba(0,0,0,0.12)” locked=”off” global_colors_info=”{}”]

Academic Week:<\/strong><\/p>\n\n\n\n\n\n\n\n
DAY<\/strong><\/td>\nTIME<\/strong><\/td>\n<\/tr>\n
Sunday – Wednesday<\/td>\n8.00 am \u2013 10.00 pm<\/td>\n<\/tr>\n
Thursday<\/td>\n8.00 am \u2013 10.00 pm<\/td>\n<\/tr>\n
Friday & Saturday<\/td>\n8.30 am \u2013 12.30 pm<\/td>\n<\/tr>\n
Public Holiday<\/strong><\/span><\/td>\nCLOSE<\/strong><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Semester Break:<\/strong><\/p>\n\n\n\n\n\n\n\n
DAY<\/strong><\/td>\nTIME<\/strong><\/td>\n<\/tr>\n
Sunday – Wednesday<\/td>\n8.00 am \u2013 5.00 pm<\/td>\n<\/tr>\n
Thursday<\/td>\n8.00 am \u2013 3.30 pm<\/td>\n<\/tr>\n
Friday & Saturday<\/td>\n8.30 am \u2013 12.30 pm<\/td>\n<\/tr>\n
Public Holiday<\/strong><\/span><\/td>\nCLOSE<\/strong><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Please note that last registration<\/strong> is 30 minutes<\/strong><\/span> prior to lunch or closing hours. However, registration may close earlier depending on the volume of patients.<\/p>[\/et_pb_toggle][et_pb_toggle title=”What do I need to bring for each visit?” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#f8df99″ icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ _module_preset=”default” title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” border_color_all=”rgba(0,0,0,0.12)” locked=”off” global_colors_info=”{}”]

Please bring along your identification card (such as Student Matric card, Staff card or NRIC) for verification purposes.<\/p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#565252″ background_image=”https:\/\/studentaffairs.utm.my\/healthcentre\/wp-content\/uploads\/sites\/7\/2023\/09\/Stethoscope-on-White-Surface.png” background_blend=”multiply” hover_enabled=”0″ locked=”off” global_colors_info=”{}” title_text=”Stethoscope on White Surface” sticky_enabled=”0″][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_font=”Montserrat|700|||||||” header_text_color=”#f8cf66″ header_line_height=”1.2em” animation_style=”fade” locked=”off” global_colors_info=”{}”]

GENERAL HEALTH SERVICES<\/h1>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Are radiology (X-ray) services available in PKU? Do I need to schedule an appointment?” open_toggle_background_color=”#fdefcc” icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ _module_preset=”default” title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” global_colors_info=”{}”]

X-ray services are available on Sunday to Thursday. No appointment is required. However a doctor\u2019s consultation is required before proceeding with your x-ray.<\/p>[\/et_pb_toggle][et_pb_toggle title=”Do I need to consult a doctor before I proceed for my laboratory test?” open_toggle_background_color=”#fdefcc” icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ _module_preset=”default” title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” locked=”off” global_colors_info=”{}”]

You may like to consider consulting our doctor for advice regarding any health concerns you may have or medical examinations you are considering to undergo.<\/p>\n

Costs for medical examinations and tests varies, you may enquire on yours when registering.<\/p>[\/et_pb_toggle][et_pb_toggle title=”Are medical consultation and medication chargeable at PKU?” open_toggle_background_color=”#fdefcc” icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” border_color_all=”rgba(0,0,0,0.12)” border_width_bottom=”1px” locked=”off” global_colors_info=”{}”]

Charges are generally dependent on the type of consultation medication\/treatment plan which you require and service scheme which you are covered.<\/span><\/strong><\/p>[\/et_pb_toggle][et_pb_toggle title=”I have changed my programme\/faculty, would my new faculty be informed of my medical results?” open_toggle_background_color=”#fdefcc” icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” border_color_all=”rgba(0,0,0,0.12)” border_width_bottom=”1px” locked=”off” global_colors_info=”{}”]

Medical results will be forwarded to the faculty which you\u2019ve indicated on your Medical Examination Form. Alternatively, please email\u00a0<\/span>pku@utm.my\u00a0<\/a>to inform PKU of any changes.<\/p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”What are the available modes of payment?” open_toggle_background_color=”#fdefcc” icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” border_color_all=”rgba(0,0,0,0.12)” border_width_bottom=”1px” locked=”off” global_colors_info=”{}”]

Cash only are acceptable modes of payment.<\/span><\/p>[\/et_pb_toggle][et_pb_toggle title=”How soon will I receive my results?” open_toggle_background_color=”#fdefcc” icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ _module_preset=”default” title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” locked=”off” global_colors_info=”{}”]

Depending on the type of test or screening you have undergone, results will be ready within one (1) to three (3) hours.<\/p>[\/et_pb_toggle][et_pb_toggle title=”Are dental service available at PKU?” open_toggle_background_color=”#fdefcc” icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” border_color_all=”rgba(0,0,0,0.12)” border_width_bottom=”1px” locked=”off” global_colors_info=”{}”]

Yes. Dental services are available on Sunday to Thursday.<\/p>[\/et_pb_toggle][et_pb_toggle title=”Are dialysis service available at PKU?” open_toggle_background_color=”#fdefcc” icon_color=”#0C71C3″ toggle_icon=”||divi||400″ open_icon_color=”#0C71C3″ open_toggle_icon=”||divi||400″ _builder_version=”4.21.0″ title_font=”Montserrat||||||||” title_line_height=”1.2em” body_font=”Montserrat||||||||” animation_style=”fade” border_radii=”on|15px|15px|15px|15px” border_width_all=”0px” border_color_all=”rgba(0,0,0,0.12)” locked=”off” global_colors_info=”{}”]

Yes. Dialysis services are available at PKU. Our Dialysis Centre (also known as Hemodialysis unit) is operating at G27, Kolej Rahman Putra.<\/span><\/p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

FREQUENTLY ASKED QUESTIONS (FAQs)OPERATING HOURS & REGISTRATIONPKU is located within Universiti Teknologi Malaysia. Visitors can get to PKU with the following information:\u00a0http:\/\/map.pku.utm.my\/.Academic Week: DAY TIME Sunday – Wednesday 8.00 am \u2013 10.00 pm Thursday 8.00 am \u2013 10.00 pm Friday & Saturday 8.30 am \u2013 12.30 pm Public Holiday CLOSE Semester Break: DAY TIME Sunday […]<\/p>\n","protected":false},"author":4116,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-10191","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/studentaffairs.utm.my\/healthcentre\/wp-json\/wp\/v2\/pages\/10191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studentaffairs.utm.my\/healthcentre\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studentaffairs.utm.my\/healthcentre\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studentaffairs.utm.my\/healthcentre\/wp-json\/wp\/v2\/users\/4116"}],"replies":[{"embeddable":true,"href":"https:\/\/studentaffairs.utm.my\/healthcentre\/wp-json\/wp\/v2\/comments?post=10191"}],"version-history":[{"count":40,"href":"https:\/\/studentaffairs.utm.my\/healthcentre\/wp-json\/wp\/v2\/pages\/10191\/revisions"}],"predecessor-version":[{"id":11264,"href":"https:\/\/studentaffairs.utm.my\/healthcentre\/wp-json\/wp\/v2\/pages\/10191\/revisions\/11264"}],"wp:attachment":[{"href":"https:\/\/studentaffairs.utm.my\/healthcentre\/wp-json\/wp\/v2\/media?parent=10191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}